Product Warranty
All our products are covered by a factory warranty.
Inspection and Claims
Please inspect your product for any factory defects within 3 days of receiving it. If you find any defects that are a result of original manufacturing, we will offer a 1-to-1 replacement with a brand new product or a full refund (the seller has the right to choose the option).
To claim a warranty replacement or refund:
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Contact our customer service within 3 days of receiving your product.
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Provide your order number, name, and contact information.
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Describe the defect in detail and provide any photos or videos that you have.
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Our customer service team will review your claim and contact you within 2 business days.
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If your claim is approved, we will send you a replacement product or issue a full refund, depending on the option we choose.
Please note:
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The warranty does not cover damage caused by normal wear and tear, misuse, or accidents.
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The warranty is void if the product has been tampered with or modified.
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To keep your warranty valid, please keep your original purchase receipt.
We are committed to providing our customers with high-quality products and excellent customer service. If you have any questions about our warranty, please do not hesitate to contact us.